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📢 Enjoy 10% discount on every trip with Rapid Pass! One card for buses, metro, and more. The balance displayed on the website is as per the latest update of the server. Please do not be confused about this. Don't rush when recharging your card from the TVM machine. Each time you tap your card at the AFC gate, check your card balance. If the balance is not displayed, it means your card has not been tapped correctly.

Usage Guidelines

ticket-gate

Simply tap it on the ticket gate to pass through.

Tap Card

Fares are automatically processed at the ticket gates.

Public Transport

This can be used on popular public transport services.

Top-Up/Recharge And Balance Check

Card top-up and balance check can be done from ticket vending machine or ticket counter.

  • Process for Rapid Pass Card Recharge from TVM:
  • 1. First, place your Rapid Pass Card in the designated area of the TVM.
  • 2. Select the Top-up option from the screen.
  • 3. Choose the amount you want to recharge.
  • 4. Insert the cash into the machine as per the instructions.
  • 5. To save time, use the exact amount in smaller denominations.
  • 6. After seeing the successful message, take your card from the tray.
  • Note: Do not rush during the recharge process. This may cause your card to get blocked or damaged.
card-vending-machine

Use of Rapid Pass in Automatic Fare Collection (AFC) Machines at Metro Rail Stations

card-tap
  • 1. Hold the card at the designated spot shown in the AFC gate image.
  • 2. According to metro rail authority rules, if you do not exit after entry, a fine of 200 BDT will be charged the next day.
  • 3. Make sure to check your card balance on the display of the Automatic Fare Collection (AFC) gate while entering and exiting the station.

Customer Helpline

Rapid Pass Customer Care provides 24/7 call support, reach out for help anytime.

help-line
calling

02226603745