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📢 Enjoy 10% discount on every trip with Rapid Pass! One card for buses, metro, and more. The balance displayed on the website is as per the latest update of the server. Please do not be confused about this. Don't rush when recharging your card from the TVM machine. Each time you tap your card at the AFC gate, check your card balance. If the balance is not displayed, it means your card has not been tapped correctly.

Terms Conditions

1. Card Usage
Rapid Pass is a re-loadable, contactless smart card designed for use on authorized transport services. It must be used only by the registered cardholder and is non-transferable.
2. Validity
The Rapid Pass card remains valid for a lifetime unless revoked due to misuse or fraud.
3. Recharge and Refund
Users can recharge their cards through authorized channels such as bank branches, ATMs, mobile apps, or online banking. Refund of any remaining balance is subject to verification and processing time.
4. Lost or Damaged Card
In case of loss, theft, or damage, users must visit the nearest Dutch-Bangla Bank branch and apply for a replacement card by paying the applicable re-issue fee.
5. User Responsibility
Users are responsible for safeguarding their Rapid Pass card and associated confidential information.
6. Prohibited Activities
Misuse, unauthorized resale, or fraudulent use of the Rapid Pass is prohibited.
7. Service Changes
Rapid Pass reserves the right to modify or discontinue services at any time without prior notice.
8. Limitation of Liability
Rapid Pass shall not be liable for any indirect, incidental, or consequential damages arising from the use of the card.
9. Governing Law
These Terms are governed by the laws of Bangladesh.